Emotional Connection Commerce

Connect brands to consumers through personalised online shopping experiences, powered by video, text and live chat.

storey virtual retail solutions
The hardware for the best experience
Demo products in the best light
Real-time conversations via video & text chat

Create seamless online retail experiences

Storey combines industry-leading video & live chat technology, and award-winning retail sales experience, to create a powerful online retail experience.

More Than Live Chat

Software is only the start

Combine highly trained online sales staff, in unique branded environments with custom hardware, for premium brand presence.

We don’t simply sell software, we offer end-to-end digital retail experiences.

Increase customer confidence at the point of purchase

How it works

Connect people with products

Connection

Storey puts your trained sales staff right at the point of purchase, allowing potential buyers to engage at the push of a button.

Create personal brand impressions

Impression

Provide a quick, personalised experience with a real person via text or video.

Immerse customers in your brand

Immersion

Showcase your brand in an environment that inspires customer confidence in the choices they make.

Create real connections

Interaction

Assist the customer through their purchase journey, creating lasting brand advocacy.

“The introduction of live chat and video demonstration on LG.com has been a huge step forward for us”

David Hall – Head of LG Digital

Storey engagement customer satisfaction 97%
Experience retail from everywhere

Get in touch to find out more about the tech, people, and support that form the Storey virtual retail solution.

Or give us a call on 01189 070 490.

Get in touch
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