Storey
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The hardware for the best experience
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Demo products in the best light
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Real-time conversations via video & text chat
Create seamless online retail experiences
Storey combines our industry-leading video & live chat technology, and award-winning retail sales experience, to create a powerful online retail experience.
More Than Live Chat
Combine highly trained online sales staff, in unique branded environments with custom hardware, for premium brand presence.
We don’t simply sell software, we offer end-to-end digital retail experiences.
Integrated online retail solutions
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Video live chat for retail
Our world-class software provides high resolution, quick to connect, browser-based text and video to assist your customers right when they need it. Plus our 24 hr tech support is always on hand to assist.
Technology -
Branded product studios
Your brand deserves more than a plain office. Whether your team are WFH, in a showroom or a store, we design bespoke solutions to present your brand in the best possible light.
Environments -
Virtual Brand Ambassadors
Your virtual brand ambassadors are trained in the art of digital selling, rather than simply diving in the deep end. Need us to help find those people? Luckily we have 20 years’ of experience here too.
People -
Training
Taking skills and knowledge from stores to online gives a great foundation. Building on this with bespoke sessions designed to enhance the sales experience and working within a digital environment is a key part of the journey with Storey
Training -
Recruitment
Our Storey team brings 15 years of retail marketing recruitment from our parent company, RMG, to the fore in finding the best candidates to help staff your new digital sales force.
Recruitment -
The right support
We’ll be on hand to help with any technical challenges and ensure your people can deliver the very best experience for your customers.
support
Increase customer confidence at the point of purchase
Connect people with products
Storey puts your trained sales staff right at the point of purchase, allowing potential buyers to engage at the push of a button.
Create personal brand impressions
Provide a quick, personalised experience with a real person via text or video.
Immerse customers in your brand
Showcase your brand in an environment that inspires customer confidence in the choices they make.
Create real connections
Assist the customer through their purchase journey, creating lasting brand advocacy.
“The introduction of live chat and video demonstration on LG.com has been a huge step forward for us”
With the rise in popularity of online shopping, consumers look for brands that stand out from the crowd. One powerful
Clienteling is a strategy or tool retailers use to build long-term connections with consumers based on their behaviours and preferences.
At Storey, people-powered video shopping, we undertook primary research and combined it with data and predictions from some of the
Experience retail from everywhere
Get in touch to find out more about the tech, people, and support that form the Storey virtual retail solution.
Give us a call on 0118 2300 433 or