Clienteling is a strategy or tool retailers use to build long-term connections with consumers based on their behaviours and preferences.
At Storey, people-powered video shopping, we undertook primary research and combined it with data and predictions from some of the
Global eCommerce sales are likely to exceed $5 trillion for the first time this year. And there is more good
Social media is the thing we love to hate. For many, it’s the first app we open in the morning
Over the past decade, worldwide eCommerce sales have increased by more than 380%. As online shopping continues to trend positively,
The pandemic has indefinitely changed the business world as we know it. Although the average customer is still searching for
It seems to be becoming a Christmas tradition. Two years ago, I’m not sure I’d ever used the word “variant”.
Over the last decade, online shopping has grown exponentially, but with the onset of Covid-19, what was a strong, steady
In late 2020, an Accenture study examined the initial impact of the pandemic on economies and predicted it was merely
Online sales assistants can be trained to understand the different cues they spot when interacting live with customers…